FREQUENTLY ASKED QUESTIONS
ALL YOU NEED TO KNOW
1. How do I book an airport chauffeur in Auckland?
You can book directly through our website or by contacting us via phone or email. Our chauffeurs are available 24/7 for airport pickups and drop-offs.
4. Can I book private tours with a chauffeur in New Zealand?
Absolutely. We offer private sightseeing tours to wineries, golf courses, scenic spots, and cultural landmarks across New Zealand.
7. Will I know who is driving me?
Yes, you will receive driver details the day prior to your booking. You will be informed of the driver’s name and mobile number.
10. What happens if my flight is delayed?
We track your flight status in real time, and if there are any delays, we adjust your pickup time accordingly at no additional charge. Our chauffeurs will be there when you arrive, ensuring a seamless experience.
2. What vehicles are available in your chauffeur fleet?
Our fleet includes luxury sedans, SUVs, vans, sprinters, and executive vehicles, all driven by professional chauffeurs.
5. Do you also provide private jet or helicopter transfers?
Yes. We arrange private jet and helicopter hire, combined with luxury ground transfers, for a seamless VIP experience.
8. Can I pay in the car?
No, our services are pre-paid or arranged through an account with PCD for post-service payment.
11. What is your cancellation policy?
Cancellations made at least 48 hours in advance are fully refundable.
3. Do you provide corporate chauffeur services in New Zealand?
Yes, we provide reliable corporate travel services across Auckland and nationwide, including transfers for meetings, conferences, and events.
6. Do you have any amenities in the car?
Yes, each of our cars is stocked with premium bottled water, mints, light snacks and magazines. We also provide umbrellas, tissues, and pens for your convenience.
9. How far in advance do I need to book?
We recommend booking at least 24 hours in advance to ensure vehicle availability, especially during peak times or busy seasons. However, we are happy to accommodate last-minute bookings based on availability.
12. Do you provide services for corporate events?
Yes, we offer tailored transportation solutions for corporate events, including executive travel and VIP transportation. We understand the importance of professionalism and punctuality in business settings.